- Everything about your order
- Delivery deadlines
- Returns and refunds
- Product waranty
If you have placed any order previously or if you are registered, you can access your account.
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I'm newPayment Methods
IKOHS has made available these various methods of payment so that you can choose whichever suits your needs:
CREDIT CARD
When ordering, clients will provide their credit card details, which will be directly stored in the 4B gateway during the purchase procedure. IKOHS does not store any information regarding credit cards. For internal company reasons, collection management is done through Santander Bank, this having no implications for the client.
PAYPAL
Clients will be able to make purchases through the PayPal payment system.
This service will have an additional surcharge of 3.5% + 0.35 €, which is applied to the total price of the order, as shown in the breakdown of the price.
BANK TRANSFER / PAYMENT TO ACCOUNT
These methods of payment consist of bank transfers and payments to account of the total of the order price in favour of the bank account owned by IKOHS; in both cases, the client must use the order number as a payment reference. Orders made using method that are not paid in full into IKOHS’s bank account within 7 days after the order has been placed will be automatically cancelled after the expiration date has passed. It is important to remember that some banks may take 1-2 business days to make the transfer effective, and payments to account may take a minimum of 24 hours to be registered in our system.